WHAT is the emergency?
You should only call Triple Zero if you need police, fire or ambulance to attend in an emergency. An emergency is a situation that puts you or someone else’s life, health or home in danger.
There are many different types of emergencies. The most common one’s that may need a call to Triple Zero include:
- Air, rail or water accidents
- Allergic reaction - particularly when someone can’t breathe properly
- Bleeding - if there is lots and is hard to stop
- Breathing difficulty
- Diabetic low - when someone who has diabetes starts acting strangely or they faint
- Drug overdose - when someone might take too much medicine and can't be woken up
- Electric shock and burns
- Heart attack or stroke
- Road or car accidents
- Stomach pain, especially really bad cramps
- Trapped person
- Serious injury
- Unconscious person - when someone doesn't wake up even when you call their name or try to wake them
- Violence - Assault / fights / family
Information you might need to help answer the Call-taker’s questions
- Your address or location
- Your mobile phone number, if calling from a mobile
- Details of what happened. Eg. how did the person hurt themselves
- The age of the person needing help
- If the person needing help takes any special medicine
Remember Kids: If an emergency happens and you need to call 000:
- take a deep breath
- dial 000
- speak clearly
- listen to the operator
- remain calm and answer all questions.
Help is not too far away!