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Prior to 1969, Australia did not have a national number for emergency services; the police, fire and ambulance services possessed many phone numbers, one for each local unit.

Junior Triple Zero Heroes 2016 awards presented 

ESTA awarded 29 Junior Triple Zero Heroes on 2 June

ESTA's annual Junior Triple Zero Heroes awards was held on Thursday 2 June, with 29 young heroes being presented with awards. Junior Triple Zero Heroes are nominated throughout the year by the ESTA operators who take their calls. This year's heroes ranged from four to 15 years old and came from all over Victoria.

The Junior Triple Zero Heroes awards attracted significant media attention. Channel Seven, Nine and Ten news all covered the event on that night's bulletin and featured some of the heroes and the ESTA operators, who the children were looking so forward to meeting.

One of this year's heroes, eight year old Charlette, followed the instructions of the ESTA operator, Nick who answered her call when she discovered her mother who was not breathing. Nick instructed Charlette through performing life-saving CPR on her mum until paramedics arrived.

Watch Charlette's interview on Channel Ten's The Project here. 

And listen to her call to Triple Zero (000) here. 

 

 

 

 

 
ESTA Dispatcher

"Delivering babies, providing CPR instructions or treating a snake bite - no two days are the same"

Last updated 16th June, 2016
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