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Calling 000 when there is no emergency puts lives at stake because it may delay help to someone in genuine need.

We prefer the phrase "Triple Zero" over "Triple Oh" because of potential confusion when using alphanumeric keypads which could cause people to incorrectly dial "666" in an emergency, not Triple Zero (000).

 
ESTA Calltaker

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential"

Last updated 3rd December, 2009
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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