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Our Role
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Our Services
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ESTA People

Prior to 1969, Australia did not have a national number for emergency services; the police, fire and ambulance services possessed many phone numbers, one for each local unit.

Our Services

ESTA has expanded its core functions considerably since its inception to improve organisational flexibility for the delivery of ESTA’s services, including:
  • responsibility for the management of the Emergency Alerting System (EAS), Mobile Data Network (MDN) and Metropolitan Mobile Radio (MMR)
  • establishment of a Program Management Office (PMO) with significant project management and change capability
  • extending emergency and non-emergency call-taking and dispatch operations statewide.
ESTA Dispatcher

"Delivering babies, providing CPR instructions or treating a snake bite - no two days are the same"

Last updated 6th January, 2017
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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