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Our Role
Vision and Mission
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Emergency Calls & Dispatch
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ESTA People

Calling 000 when there is no emergency puts lives at stake because it may delay help to someone in genuine need.

Our Services

ESTA has expanded its core functions considerably since its inception to improve organisational flexibility for the delivery of ESTA’s services, including:
  • Responsibility for the management of the EAS, MDN and MMR;
  • Establishment of a Program Management Office (PMO) with significant project management and change capability; and
  • Extending emergency and non-emergency call-taking and dispatch operations state-wide.
ESTA Operator

"Only call Triple Zero (000) if you need emergency help from police, fire or ambulance"

Last updated 19th January, 2014
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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