Languages  A-A+ Text Size
Search Site
Our Role
Vision and Mission
Facts & Figures
Our Services
Emergency Calls & Dispatch
Emergency Markers
Operational Communications
ESTA People

Prior to 1969, Australia did not have a national number for emergency services; the police, fire and ambulance services possessed many phone numbers, one for each local unit.

Our Services

ESTA has expanded its core functions considerably since its inception to improve organisational flexibility for the delivery of ESTA’s services, including:
  • Responsibility for the management of the EAS, MDN and MMR;
  • Establishment of a Program Management Office (PMO) with significant project management and change capability; and
  • Extending emergency and non-emergency call-taking and dispatch operations state-wide.
ESTA Calltaker

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential"

Last updated 19th January, 2014
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
| | | | |
| | | |
Victorian Government Logo