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Structure
Members
Functions


Prior to 1969, Australia did not have a national number for emergency services; the police, fire and ambulance services possessed many phone numbers, one for each local unit.

ESTA Structure

The Office of the Chief Executive provides strategic executive oversight and direction across the ESTA operation. In addition, the Office is directly responsible for the following business functions:

  • Corporate Secretary
  • Strategy, Risk and Assurance; and
  • Corporate Affairs

The Office of the CEO is supported by the following business functions:

  • Customer Services department
  • Finance and Commercial Services department
  • Human Resources and Development department
  • Information Technology Services department; and
  • Operations department

 

esta organisation structure

 
ESTA Calltaker

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential"

Last updated 19th January, 2014
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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