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Structure
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We prefer the phrase "Triple Zero" over "Triple Oh" because of potential confusion when using alphanumeric keypads which could cause people to incorrectly dial "666" in an emergency, not Triple Zero (000).

ESTA Structure

The Office of the Chief Executive provides strategic executive oversight and direction across the ESTA operation. In addition, the Office is directly responsible for the following business functions:

  • Corporate Secretary
  • Strategy, Risk and Assurance; and
  • Corporate Affairs

The Office of the CEO is supported by the following business functions:

  • Customer Services department
  • Finance and Commercial Services department
  • Human Resources and Development department
  • Information Technology Services department; and
  • Operations department

 

esta organisation structure

 
ESTA Operator

"Only call Triple Zero (000) if you need emergency help from police, fire or ambulance"

Last updated 19th January, 2014
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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