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106 is a relay service number for hearing and speech impaired people.  106 operators will communicate via a Telephone Typewriter service and relay information to the emergency services operator.

ESTA Structure

The Office of the Chief Executive provides strategic executive oversight and direction across ESTA. In addition, the Office is directly responsible for the following business functions:

  • Corporate Secretary
  • Strategy, Planning and Compliance
  • Corporate Affairs

The Office of the CEO is supported by the following business functions:

  • Finance and Commercial Services
  • People and Culture
  • Information Technology Services
  • Call-taking and Dispatch Operations.



ESTA Dispatcher

"Delivering babies, providing CPR instructions or treating a snake bite - no two days are the same"

Last updated 12th February, 2016
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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