ESTA

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A call this family thought it would never have to make

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The chain of survival

From the triple zero call to dispatch to the attending paramedics, our emergency services work together to ensure that the Victorian community get the right help as quickly as possible.

Helping to make a difference in more ways than one

As a fire dispatcher for 15 years, Amanda understands what it’s like to help people in need – but for the past eight years, Amanda has been on the other end of the phone line helping people in a di

A call this family thought it would never have to make

Alex had collapsed in the middle of the night and his family made the call it never thought they would have to make.

A grateful husband and wife meet the call-taker at the end of the line

ESTA call-taker, Erica was reunited with a very grateful husband and wife. Erica helped the husband, Greg through a call where Greg’s wife was having a seizure.

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Slideshow

#Iam000 - Learn more about our stories

A call this family thought it would never have to make

ESTA

The chain of survival

Helping to make a difference in more ways than one

A call this family thought it would never have to make

A grateful husband and wife meet the call-taker at the end of the line

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