Triple zero calls - audio requests
The ESTA Act and the Ministerial instrument restricts who from ESTA may access call audio and similar personal and/or health information. Individuals can seek call-taking and dispatch related information that relates to them by requesting access under Section 33 of the ESTA Act.
Important: once submitted, ESTA will be in contact to ask that you provide a copy of photo identification as the person making the call.
Alternatively, you can also write to: General Counsel and Board Secretary, 33 Lakeside Drive, Burwood East VIC 3151.
Please provide any further detail regarding your enquiry.