esta.vic.gov.au

Emergency Services Telecommunications Authority

We provide life-saving emergency call-taking and dispatch for all Victorians.

Careers at ESTA

Our opportunities are unique and rewarding, and include call-taking and corporate roles that support individual development and contribute to the community. 

Triple zero process

Triple zero (000) should only be called when you need police, fire or ambulance. Always call triple zero if there is a threat to life or property.

About ESTA

Learn about the Emergency Services Telecommunications Authority's role in the community and the services we provide.

Facts and figures

Key statistics that capture ESTA's operations and services delivered to the community.

Contact ESTA

Fill in one of our online forms to get in touch with the Emergency Services Telecommunications Authority.

Reviewed 20 March 2023

Emergency Services Telecommunications Authority

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