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ESTA’s Interim Chief Executive Officer (CEO), Stephen Leane, has overall responsibility for managing ESTA.

The CEO reports to the ESTA Board and regularly engages with the Minister for Police and Emergency Services as well as senior officers of the Department of Justice and Community Safety, Emergency Management Victoria, and heads of Victoria’s emergency service agencies.

The CEO manages ESTA with the assistance and advice of the Executive Leadership Team.

Emergency Communications Services 

The Executive Director Emergency Communications Services is responsible and accountable for the delivery of emergency call-taking and dispatching services, as well as the activation of the Critical Incident Response, Business Continuity and Crisis Management plans. The team is also responsible for building partnerships with the emergency services agencies and the sector. The Emergency Communications Services team is based across ESTA's three State Emergency Communications Centres. 

Emergency Management Services

Emergency Management Services is responsible for functions that enable high performing operational service design and performance. The department provides operational resilience and business continuity functions which are critical services to support effective management of large-scale events. 

Emergency Communications Information Services 

The Chief Data Services Officer is responsible for leading the emergency communication and information services domains, this includes call-taking and dispatch systems and all the state contracts such as radio, paging and mobile data.

Information Technology Services

The Chief Information Officer is responsible for information and geospatial management; CTD and corporate services technology; network and communications infrastructure; and information security. 

Finance and Commercial Services 

The Chief Finance Officer leads the financial management oversight of ESTA and provides authoritative advice on ESTA's financial position. The Finance and Commercial Services team is also responsible for payroll administration; financial operations and account services; building services management; and contract management and procurement.

People, Capability and Reputation  

The Executive Director People, Capability and Reputation establishes and delivers the People Strategy for ESTA to ensure that ESTA is both high-performing and provides an engaging people experience. The People, Capability and Reputation team is responsible for talent recruitment; diversity and inclusion; workplace relations, health, safety and well-being; and organisational development. People, Capability and Reputation also has a responsibility for ESTA’s reputation, including internal and external communications; government and community relations; media and public relations; and community education and engagement. 

Service Transition and Programs

The Executive Director Service Transition and Programs is responsible for the effective delivery of service change, covering all aspects of capability, methodology and delivery management of a growing portfolio of changes, projects and programs of work. This includes planning and directing a program of change driven by ESTA, Emergency Services Organisations and Emergency Management Victoria.

Strategy and Risk

The Executive Director Strategy and Risk manages the development of organisational direction, its planning and delivery. The Strategy and Risk team is responsible for corporate planning; engagement with emergency services partners; delivery of programs and projects; data science; and enterprise architecture services and assurance functions including risk management, internal audit, compliance and business resilience. 

General Counsel and Board Secretary

The General Counsel and Board Secretary supports the ESTA Board, and has oversight of ESTA’s corporate governance, and a range of legal and regulatory functions including privacy and freedom of information.