In 2021–22, ESTA answered more than 2.8 million calls for assistance. This represents a call every 11 seconds or more than 7,600 calls a day.
ESTA dispatched more than 2.2 million emergency services events, which is an average of more than 6,100 each day.
Here are some other highlights from throughout the year.
Triple zero emergency calls answered
Non-triple zero emergency calls answered
Calls answered for non-emergency assistance, such as patient transport
Average number of calls per day
Average number of ambulance emergency calls per day
Messages relayed via the Emergency Alerting Service (EAS)
Radio calls processed via the Metropolitan Mobile Radio (MMR) network
Radio calls processed via the Regional Mobile (RMR) network
Cardiac events where we helped provide the critical link
Police pursuit events we helped police with
Deliveries of babies who couldn't wait to get to hospital
State-wide code one "lights and sirens" emergency events
Reviewed 14 March 2023