In 2022–23, ESTA answered close to 2.7 million calls for assistance. This represents a call every 11 seconds or more than 7,370 calls a day.
ESTA dispatched close to 2.3 million emergency services events, which is an average of more than 6,240 each day.
Here are some other highlights from throughout the year.
1,990,436
Triple zero emergency calls answered
178,776
Calls answered for non-emergency assistance, such as patient transport
7,370
Average number of calls per day
2,700
Average number of ambulance emergency calls per day
1,650,708
Messages relayed via the Emergency Alerting Service (EAS)
23,611,883
Radio calls processed via the Metropolitan Mobile Radio (MMR) network
10,793,414
Radio calls processed via the Regional Mobile (RMR) network
9,319
Cardiac events where we helped provide the critical link
301
Police pursuit events we helped police with
169
Deliveries of babies who couldn't wait to get to hospital
43,800
Storm calls answered (132 500)
388,956
State-wide code one "lights and sirens" emergency events
Reviewed 02 November 2023