In 2021–22, ESTA answered more than 2.8 million calls for assistance. This represents a call every 11 seconds or more than 7,600 calls a day.
ESTA dispatched more than 2.2 million emergency services events, which is an average of more than 6,100 each day.
Here are some other highlights from throughout the year.
1,933,391
Triple zero emergency calls answered
386,592
Non-triple zero emergency calls answered
271,687
Calls answered for non-emergency assistance, such as patient transport
7,680
Average number of calls per day
2,715
Average number of ambulance emergency calls per day
1,426,678
Messages relayed via the Emergency Alerting Service (EAS)
23,015,450
Radio calls processed via the Metropolitan Mobile Radio (MMR) network
8,793,033
Radio calls processed via the Regional Mobile (RMR) network
8,774
Cardiac events where we helped provide the critical link
308
Police pursuit events we helped police with
176
Deliveries of babies who couldn't wait to get to hospital
364,541
State-wide code one "lights and sirens" emergency events
Reviewed 14 March 2023