A mother's message of thanks

ESTA ambulance operator, Eileen, remembers the call she took from a mother whose four-day-old baby was having difficulty breathing and turning blue. 
 

Newest recruit's first ever triple zero call

ESTA’s triple zero call-takers are on the phone with callers when emergency help is needed most, through a broad range of situations.

Saving lives and sometimes laptops

Working as an ESTA police operator for the past 5 years, Ryan is used to helping save lives and keeping the community safe – but on this unique occasion, Ryan was able to help a member of the commu

Meet our crime-fighting family

Meet our crime-fighting family - four members of the same family clocking onto work as ESTA triple zero operators or police officers. 

A rare moment for police dispatcher

Emergency call-taking and dispatch is at the heart of what ESTA does – but over the 7000 or so calls we receive each day, it’s rare for our people to hear the outcome of a job.

Triple zero service urges Victorians to know where they are this long weekend

The triple zero service is reminding Victorians this long weekend to familiarise themselves with green emergency markers when out in areas with no set addresses, such as beaches, parks and trails i

Six calls a day for kids locked in hot cars

The triple zero service is again reminding Victorians to be aware of children and pets being locked in cars on hot days, with January the most dangerous time for such incidents.

ESTA appoints new CIO

Victoria’s triple zero service appoints new CIO

Make the right call this winter

Triple Zero service urges Victorians to make the right call this winter 

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