Twelve Victorians named Junior Triple Zero Heroes

Twelve young Victorians, aged between eight and 13, will be named Junior Triple Zero Heroes today by the Emergency Services Telecommunications Authority (ESTA), for calling triple zero. 

Victoria’s triple zero service opens new emergency communications centre

Triple zero centre
The Emergency Services Telecommunications Authority (ESTA) today announced the opening of its new triple zero centre in Williams Landing, strengthening its emergency call-taking and dispatch service to the Victorian community.

Victoria’s triple zero service launches new podcast - ‘I am 000’

The Emergency Services Telecommunications Authority (ESTA) today launched its podcast, ‘I am 000’, featuring stories from the emergency triple zero service.

Meet David – ESTA ambulance dispatcher and Troop Sergeant

Triple zero operator
ESTA ambulance dispatcher and Troop Sergeant, David shares what Anzac Day means to him and his experiences serving in the army.

Governor thanks ESTA for its emergency response

The Governor of Victoria, Her Excellency the Honourable Linda Dessau AC, visited ESTA’s Burwood East centre to thank all our operators for their role in the emergency response to Victoria’s ongoing

More police call-takers to help Victorians

The Minister for Police and Emergency Services Lisa Neville announced a boost to the state’s emergency response capability. 

Take a look inside ‘Captured’ - a Ballarat triple zero art initiative

WIN News came to the ESTA Ballarat triple zero centre to showcase not only the great job our people do but also the great artwork they produce! 

A special visit

When a two-year-old boy was having a severe allergic reaction, his quick thinking grandma called triple zero. 

The call that saved a son’s life

When people think about having to call triple zero in an emergency, most wouldn’t expect to call for a fit and healthy 25-year-old, but this family had to make such a call for their son.