The Governor of Victoria, Her Excellency the Honourable Linda Dessau AC, visited ESTA’s Burwood East centre to thank all our operators for their role in the emergency response to Victoria’s ongoing
When people think about having to call triple zero in an emergency, most wouldn’t expect to call for a fit and healthy 25-year-old, but this family had to make such a call for their son.
As an ESTA ambulance call-taker and dispatcher, Craig’s role is to provide the critical link between the community and emergency services;- however, besides his usual job, Craig also helps the comm
From the triple zero call to dispatch to the attending paramedics, our emergency services work together to ensure that the Victorian community get the right help as quickly as possible.
As a fire dispatcher for 15 years, Amanda understands what it’s like to help people in need – but for the past eight years, Amanda has been on the other end of the phone line helping people in a di
