Download Emergency+ App to pinpoint your location
With 65 per cent of emergency calls in Australia coming from mobile phones, knowing your exact location to tell the triple zero operator is crucial. When you're dealing with emergencies, every second counts. Download the Emergency+ app today.
The Emergency+ app uses the existing GPS functionality of smartphones to enable callers to provide triple zero call-takers with their location information. Latitude and longitude details can be relayed to the triple zero operator as well as an address and suburb details.
You can also use the app to call triple zero when you require police, fire or ambulance, or the 132 500 number for VICSES in flood and storm situations.
More than 65 per cent of incoming calls to triple zero nationally are now made from mobile phones. In many cases, people aren’t aware of their location, especially if they are in open space areas like beaches, parks, long stretches of roads.
Please note the Police Assistance Line (PAL) 131 444 is not used in Victoria. Call triple zero if you require police assistance or you can find your local Victorian police station here.
*UPDATE: As of 2019, the Police Assistance Line (PAL) 131 444 is now available for use in Victoria to report non-urgent crimes and events.
The Emergency+ app is available for free:
More information about the app on the Emergency+ website.