Meet our crime-fighting family

Meet our crime-fighting family - four members of the same family clocking onto work as ESTA triple zero operators or police officers. 

A rare moment for police dispatcher

Emergency call-taking and dispatch is at the heart of what ESTA does – but over the 7000 or so calls we receive each day, it’s rare for our people to hear the outcome of a job.

Triple zero service urges Victorians to know where they are this long weekend

The triple zero service is reminding Victorians this long weekend to familiarise themselves with green emergency markers when out in areas with no set addresses, such as beaches, parks and trails i

Six calls a day for kids locked in hot cars

The triple zero service is again reminding Victorians to be aware of children and pets being locked in cars on hot days, with January the most dangerous time for such incidents.

ESTA appoints new CIO

Victoria’s triple zero service appoints new CIO

Make the right call this winter

Triple Zero service urges Victorians to make the right call this winter 

ESTA's 2019 Junior Triple Zero Hero Awards

Twenty-eight Victorians named Junior Triple Zero Heroes

A total of 28 young Victorians aged between three and 16 were named Junior Triple Zero Heroes by the Emergency Servi

These Easter holidays - know your location

Knowing your location is important during an emergency

Triple zero service enhances police response

ESTA has enhanced its ability to respond to calls for police help, especially during major emergencies.