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  • Triple zero process
    • When to ring triple zero
    • Making a triple zero call
  • Community
    • Junior Triple Zero Hero Awards
    • Kids' Zone
      • Where is your emergency?
      • What is your emergency?
      • When you shouldn't call triple zero
      • Colour Zone
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      • Try the new kids' triple zero (000) game
  • Our role
    • Background
    • Vision and mission
    • Facts and figures
    • Our services
      • Emergency calls and dispatch
      • Emergency markers
      • Operational communications
  • Structure
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    • Executive
    • Committees
  • People and Careers
    • More than just a career
    • Career pathways
    • The Call-taker role
      • Call-taker recruitment process
      • Call-taker training
        • Training
    • Current Jobs
  • Media
    • Resources and links
    • ESTA publications
  • Contact us
    • Information access & FOI
  • Triple zero process
  • Community
  • Our role
  • Structure
  • People and Careers
  • Media
  • Contact us

Slideshow

  • Junior Triple Zero Heroes 2018 photos from awards ceremony

    Junior Triple Zero Hero Awards 2018

    Celebrating brave, courageous young people who called triple zero during a genuine emergency
  • 2018 Junior Triple Zero Hero Trinity and her call taker

    Meet Trinity, one of ESTA's 2018 Junior Triple Zero Heroes

    Read more
  • Charlotte - one of our 2018 Junior Triple Zero Heroes

    Meet Charlotte, one of ESTA's 2018 Junior Triple Zero Heroes

    Read more
  • Aoife - 2018 Junior Triple Zero Hero

    Meet Aoife, one of ESTA's 2018 Junior Triple Zero Heroes

    Read more

Our purpose is to provide life saving emergency call-taking and dispatch for all Victorians by dedicated professional people and sophisticated technical systems.

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ESTA

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News

ESTA's 2018 Junior Triple Zero Hero Awards

31 young Victorians were recognised for their bravery and courage at the 14th annual Junior Triple Zero Awards

These Easter holidays - know your location

Knowing your location is important during an emergency

Triple zero service enhances police response

ESTA has enhanced its ability to respond to calls for police help, especially during major emergencies.

Charlotte - 2018 Junior Triple Zero Hero

Charlotte is one of ESTA's 2018 Junior Triple Zero Heroes.
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  • Triple zero process
    • When to ring triple zero
    • Making a triple zero call
  • Community
    • Junior Triple Zero Hero Awards
    • Kids' Zone
      • Where is your emergency?
      • What is your emergency?
      • When you shouldn't call triple zero
      • Colour Zone
      • More 000 Videos
      • Try the new kids' triple zero (000) game
  • Our role
    • Background
    • Vision and mission
    • Facts and figures
    • Our services
      • Emergency calls and dispatch
      • Emergency markers
      • Operational communications
  • Structure
    • Authority Members
    • Executive
    • Committees
  • People and Careers
    • More than just a career
    • Career pathways
    • The Call-taker role
      • Call-taker recruitment process
      • Call-taker training
        • Training
    • Current Jobs
  • Media
    • Resources and links
    • ESTA publications
  • Contact us
    • Information access & FOI

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