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Our services

The Emergency Services Telecommunications Authority (ESTA), which was founded in 2004, is unique in Australia and sought-after world-wide. We support millions of Victorians, tens of thousands of emergency service responders and government agencies nationally every day, to prevent, respond, and recover from emergencies. Together our actions resolve 7700+ emergency events per day for Victorians. ESTA’s people are committed to the community they serve and are among the most trusted, dedicated, highly skilled and expertly trained in their speciality fields. Together we provide three key services to Victorians and our Emergency Service Partners: 

•    Emergency Communication Services  
•    Emergency Communication Information Services 
•    Emergency Management Services, in conjunction with Emergency Management Victoria

In addition to these core services, Victorians can use emergency markers to help identify locations without an apparent address.