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Junior Triple Zero Hero Awards

Thirty-one young Victorians named Junior Triple Zero Heroes

A total of 31 young Victorians aged between four and 13 were named Junior Triple Zero Heroes today by the Emergency Services Telecommunications Authority (ESTA), for calling triple zero.

The young heroes were nominated by the ESTA triple zero operators who took their call. The awards, which are in their fourteenth year, recognise young people for their bravery and clear thinking in emergencies.

2018 junior heroes include:

  • four-year-old Charlotte who called triple zero when her mum fell and was unable to move. She explained what was happening to our operator and cared for her mother until paramedics arrived
  • 13-year-old Trinity who was out on a drive with her mum when they ended up on the edge of a collapsing road. Trinity escaped and called triple zero as the car fell 30 metres off a cliff with her mum still inside.  Trinity remained calm and provided vital details to our operator until help arrived
  • five-year-old Aoife who called triple zero when her mum collapsed and then stopped breathing. Aoife performed CPR on her mum and did a great job of caring for her mum and younger sibling until help arrived.

The Minister for Emergency Services, James Merlino, said: “ESTA’s triple zero operators work under pressure to help Victorians in need, responding to nearly 7000 calls a day. Victoria’s brave Junior Triple Zero Heroes remained remarkably cool, calm and collected and are shining examples of how preparing children for an emergency can save lives.”

ESTA’s CEO Marty Smyth said: “Teaching your children how and when to call triple zero, including knowing your home address, really can save lives. We tell parents and carers that the life a child might save could be yours”.

The ESTA Junior Triple Zero Hero Awards program rewards children for their bravery during an emergency and helps spread the triple zero (000) message. The award recipients are generally children under the age of 16 who have called triple zero in an emergency and provided the relevant information to enable police, fire, ambulance or VICSES to arrive at the scene.

Emergencies have ranged from a collapsed parent or grandparent, a friend or sibling suffering from a serious injury, to witnessing a crime or reporting a fire.

Listen to extracts of real ESTA Junior Triple Zero Hero calls

Click the play button to listen to real triple zero calls from our 2018 Junior Triple Zero Heroes

Charlotte's triple zero call

Lachlan's triple zero call 

Cooper's triple zero call